Every case and bag made by PRO TEC International is guaranteed against defects in materials and workmanship for 5 years from the date of purchase to the original purchaser.

Specifically excluded is any damage caused by wear and tear. PRO TEC will repair or replace (at our discretion) defective products. PRO TEC disclaims any responsibility for incidental or consequential damages resulting from improper use of these products. Materials and prices subject to change without notice.

All returns must include a return authorization number, otherwise the return will be refused. Return authorization numbers can be obtain by contacting our corporate headquarters at (714) 441-0114 or by email sales@protecmusic.com.

Warranties on other products distributed by PRO TEC are to be handled directly through the manufacturer and is subject to their terms and conditions.